Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, company details, billing information, and any content you upload or share through the platform.

We also collect information automatically when you use AIO, including log data, device information, IP addresses, browser type, pages visited, and the date and time of your requests. We use cookies and similar tracking technologies to collect this information.

We use the information we collect to provide, maintain, and improve our services, including processing transactions, sending service-related communications, and responding to your requests and inquiries.

We may also use your information to monitor and analyse usage patterns, detect and prevent fraud or abuse, comply with legal obligations, and send you marketing communications where you have given us permission to do so.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving you, provided those parties agree to keep this information confidential.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

AIO Technologies stores and processes personal data within the UAE and the GCC region. We do not transfer your personal data outside of this region without your explicit consent or unless required by applicable law.

Where cross-border data transfers are necessary, we ensure appropriate safeguards are in place in compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us. We will respond to your request within 30 days.

Certain data may be retained for longer periods where required by law, to resolve disputes, or to enforce our agreements.

We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Under UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the right to access, correct, or request deletion of your personal data. You may also object to or request restriction of certain processing activities, and request a copy of your data in a portable format.

To exercise any of these rights, please contact us at admin@aio-solutions.ai. We will respond to your request within the timeframes required under applicable UAE data protection law.

We use our own first-party analytics to understand how visitors move through our website: which pages are viewed, how people arrive, and how far they get through signup. This data is collected and stored on our own infrastructure within the region described above, is never sold or shared with third parties, and we do not use any advertising or cross-site tracking technologies.

Analytics identifiers are strictly opt-in, in line with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Until you give consent through the cookie banner, our analytics run in a fully anonymous mode: no cookies or identifiers are stored and nothing can be linked to you. If you accept, we store a random identifier in your browser so we can recognise repeat visits, together with a cookie recording your consent choice for 12 months. We never store your IP address in analytics data, and analytics records are automatically deleted after 13 months.

You can change or withdraw your consent at any time using the cookie preferences option on this page; withdrawing consent removes the identifiers from your browser immediately. You may also ask us to delete analytics data linked to your identifier by contacting admin@aio-solutions.ai.

If you have any questions about this Privacy Policy or our data practices, please contact us:

AIO Technologies admin@aio-solutions.ai Dubai, UAE